Terms & Conditions

1. Definitions and Interpretation

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "8game," "we," "us," or "our" refers to the online gaming platform operating under license from the Philippine Amusement and Gaming Corporation (PAGCOR), providing online casino games, sports betting, and related services to users in the Philippines.
• "Platform" means the 8game website located at 8game.cam, including all associated mobile applications, software, interfaces, and services provided thereunder.
• "User," "you," or "your" refers to any individual who registers for, accesses, or uses the 8game Platform in any capacity.
• "Account" means the unique user account created by a User upon successful completion of the registration process, through which the User may access 8game services.
• "Services" encompasses all gaming products, betting markets, payment processing, customer support, and ancillary functions provided by 8game through the Platform.
• "Wager" or "Bet" means any stake placed by a User on a gaming outcome offered through the Platform, whether in casino games, live dealer games, sports betting, or other gaming products.
• "Bonus" refers to any promotional credit, free spin, cashback, or other incentive granted by 8game to Users, subject to specific terms and wagering requirements.
• "Philippine Peso" or "PHP" means the official currency of the Republic of the Philippines, in which all Account balances, wagers, and payouts are denominated unless otherwise specified.

2. Eligibility and Account Registration

2.1 Age Requirement

Use of the 8game Platform is strictly restricted to individuals who have attained the age of twenty-one (21) years or older. By registering an Account, you represent and warrant that you meet this minimum age requirement. 8game reserves the right to request proof of age at any time, and failure to provide satisfactory documentation may result in immediate Account suspension and forfeiture of funds.

2.2 Jurisdictional Restrictions

The 8game Platform is intended exclusively for users physically located within the Republic of the Philippines at the time of Account registration and gameplay. Users located outside Philippine territory, whether temporarily or permanently, are prohibited from accessing or using the Services. 8game employs geolocation technology to verify User location and reserves the right to terminate Accounts found to be accessing Services from prohibited jurisdictions.

2.3 Account Registration Process

To create an Account, Users must provide accurate, current, and complete information as requested during the registration process, including but not limited to:

• Full legal name as it appears on government-issued identification
• Date of birth demonstrating eligibility
• Valid Philippine mobile telephone number
• Active email address
• Residential address within the Philippines
• Valid government-issued identification number for verification purposes

2.4 Single Account Policy

Each User is permitted to maintain only one (1) Account with 8game. Creation of multiple Accounts, whether simultaneous or sequential, constitutes a material breach of these Terms. 8game employs sophisticated detection systems to identify duplicate Accounts based on personal information, device fingerprinting, payment methods, and behavioral patterns. Discovery of multiple Accounts will result in closure of all associated Accounts and forfeiture of balances therein.

2.5 Verification Requirements

8game implements a Know Your Customer (KYC) verification process in compliance with Philippine anti-money laundering regulations and PAGCOR directives. Users may be required to submit identity verification documents including valid government-issued photo identification, proof of address, and payment method verification before withdrawals are processed. Failure to complete verification within requested timeframes may result in Account restrictions.

3. Account Security and Responsibility

3.1 Credential Confidentiality

Users are solely responsible for maintaining the confidentiality of their Account login credentials, including username and password. You agree not to disclose your credentials to any third party and to notify 8game immediately upon becoming aware of any unauthorized access to or use of your Account. 8game shall not be liable for any losses resulting from unauthorized Account access where the User has failed to maintain adequate credential security.

3.2 Account Activity Monitoring

You are responsible for all activities conducted through your Account, whether authorized by you or not, until such time as you notify 8game of a security breach. 8game monitors Account activity for suspicious patterns and reserves the right to suspend or terminate Accounts exhibiting irregular behavior indicative of fraud, collusion, or abuse.

3.3 Prohibited Activities

Users shall not engage in any of the following prohibited activities:

• Using the Platform for any unlawful purpose or in violation of Philippine law
• Attempting to manipulate game outcomes through software, bots, or other automated means
• Colluding with other Users to gain unfair advantage
• Engaging in arbitrage betting or syndicate play
• Abusing bonuses, promotions, or payment methods
• Reverse engineering, decompiling, or attempting to extract source code from Platform software
• Using VPNs, proxies, or other tools to mask geographic location
• Transmitting viruses, malware, or other harmful code
• Harassing, threatening, or abusing other Users or 8game personnel

4. Deposits, Withdrawals, and Payment Processing

4.1 Deposit Methods

8game accepts deposits via GCash, PayMaya, bank transfer, and other payment methods supported by Philippine financial institutions. All deposits are processed in Philippine Peso (PHP). Minimum and maximum deposit limits apply and are displayed during the deposit process. 8game reserves the right to modify accepted payment methods at any time without prior notice.

4.2 Payment Method Ownership

Users may only deposit funds using payment methods registered in their own legal name. Third-party deposits are strictly prohibited. 8game reserves the right to request verification that payment methods belong to the Account holder and may refuse deposits or void associated wagers where third-party funding is suspected.

4.3 Withdrawal Processing

Withdrawal requests are subject to verification and security checks prior to processing. 8game endeavors to process approved withdrawals within twenty-four (24) hours, though processing times may vary depending on payment method and verification requirements. Withdrawals must generally be made to the same payment method used for deposit, subject to anti-money laundering compliance requirements.

4.4 Withdrawal Limitations

Minimum and maximum withdrawal limits apply per transaction and per defined time period. Users must complete wagering requirements associated with any active bonuses before withdrawals are permitted. 8game reserves the right to request additional verification documentation before processing large withdrawals or where suspicious activity is detected.

4.5 Currency and Conversion

All transactions are conducted in Philippine Peso (PHP). Where Users deposit funds in a different currency, amounts will be converted at prevailing exchange rates, and conversion fees may apply. 8game is not responsible for exchange rate fluctuations affecting the value of deposits or withdrawals.

5. Gaming Rules and Conduct

5.1 Game Integrity

All games offered on the 8game Platform utilize certified Random Number Generator (RNG) technology or live dealer systems independently tested for fairness by accredited testing laboratories. Published Return to Player (RTP) percentages represent long-term statistical expectations and do not guarantee results for individual gaming sessions.

5.2 Betting Limits

Each game and betting market specifies minimum and maximum wager limits. 8game reserves the right to modify betting limits at any time and to impose individual User limits based on Account history, behavior, or risk management considerations.

5.3 Wager Acceptance

8game reserves the right to refuse any wager without providing reason. Acceptance of a wager does not constitute an admission that the wager complies with these Terms, and 8game may void wagers placed in breach of Terms, promotional conditions, or applicable law even after acceptance.

5.4 Game Malfunctions

In the event of game malfunction, software error, or technical failure, all affected wagers shall be void and stakes refunded to Users. 8game's liability is limited to the return of wagered amounts, and no liability exists for lost winnings, consequential damages, or other losses arising from malfunctions.

5.5 Dispute Resolution

Users must report disputes regarding game outcomes, bet settlement, or Platform functionality to 8game customer support within seventy-two (72) hours of the disputed event. Failure to report within this timeframe constitutes acceptance of the game outcome or settlement. 8game's decisions regarding dispute resolution are final and binding.

6. Bonuses and Promotions

6.1 Bonus Terms

All bonuses, promotions, and special offers are subject to specific terms and conditions published at the time of the promotion. Wagering requirements, game restrictions, time limits, and maximum bet limits apply to bonus funds unless otherwise stated. Failure to comply with bonus terms may result in forfeiture of bonus funds and associated winnings.

6.2 Bonus Abuse

8game employs systems to detect bonus abuse including creation of multiple accounts to claim promotions repeatedly, irregular betting patterns designed to circumvent wagering requirements, and other manipulative behaviors. Suspected bonus abuse will result in immediate forfeiture of bonuses, winnings, and possible Account termination.

6.3 Promotional Modifications

8game reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Users participating in a promotion at the time of modification will generally be permitted to complete participation under original terms, though 8game reserves the right to terminate promotions immediately where abuse is suspected.

7. Responsible Gaming and Self-Exclusion

7.1 Commitment to Responsible Gaming

8game is committed to promoting responsible gaming practices and preventing problem gambling. Users are encouraged to set personal limits on deposits, wagers, losses, and session durations. These limits can be configured through Account settings and, once set, cannot be increased for a period of seventy-two (72) hours.

7.2 Self-Exclusion

Users experiencing difficulty controlling their gaming behavior may request self-exclusion for periods ranging from six (6) months to permanent closure. During the self-exclusion period, the User's Account will be inaccessible, and 8game will use reasonable efforts to prevent the User from creating new Accounts. Self-exclusion requests should be directed to customer support and cannot be reversed once implemented.

7.3 Underage Gaming Prevention

8game maintains strict age verification procedures to prevent underage gambling. Users are prohibited from allowing minors access to their Accounts. Discovery of underage gambling will result in immediate Account closure, forfeiture of funds, and reporting to relevant authorities as required by law.

8. Intellectual Property Rights

All content, software, graphics, logos, trademarks, and other intellectual property displayed on the 8game Platform are the exclusive property of 8game or its licensors and are protected by Philippine and international copyright, trademark, and intellectual property laws. Users are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal, non-commercial purposes only. Any unauthorized reproduction, distribution, modification, or commercial exploitation of Platform content is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the maximum extent permitted by Philippine law, 8game shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to use of the Platform, including but not limited to loss of profits, loss of data, loss of opportunity, or personal injury, whether based in contract, tort, negligence, strict liability, or otherwise, even if 8game has been advised of the possibility of such damages. 8game's total aggregate liability for all claims arising from or related to use of the Platform shall not exceed the total amount deposited by the User into their Account during the six (6) months preceding the claim.

10. Privacy and Data Protection

8game collects, processes, and stores User personal information in accordance with our Privacy Policy and the Philippine Data Privacy Act of 2012. By using the Platform, you consent to our collection and use of personal information as described in the Privacy Policy. 8game implements industry-standard security measures to protect User data, though absolute security cannot be guaranteed. Users are responsible for reviewing our Privacy Policy to understand how their information is collected, used, and protected.

11. Account Suspension and Termination

11.1 Suspension Rights

8game reserves the right to suspend or terminate User Accounts at any time for breach of these Terms, suspected fraudulent activity, risk management purposes, regulatory requirements, or for any other reason deemed appropriate by 8game in its sole discretion. Upon termination, all rights granted under these Terms immediately cease, and the User must discontinue all use of the Platform.

11.2 Funds Upon Termination

Where an Account is terminated for breach of Terms or fraudulent activity, 8game reserves the right to withhold and forfeit Account balances. Where termination occurs for reasons other than User misconduct, 8game will return the User's deposited balance minus any applicable fees, though bonus funds and associated winnings may be forfeited.

12. Amendments to Terms

8game reserves the right to modify these Terms and Conditions at any time by posting updated Terms on the Platform. Material changes will be communicated to Users via email or Platform notification. Continued use of the Platform following posting of revised Terms constitutes acceptance of such modifications. Users who do not agree to modified Terms must immediately cease use of the Platform and may close their Accounts.

13. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. Any dispute arising from or related to these Terms or use of the Platform shall be subject to the exclusive jurisdiction of the courts of Metro Manila, Philippines. By using the Platform, you consent to personal jurisdiction and venue in these courts.

14. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision, which shall remain in full force and effect.

15. Contact Information

For questions regarding these Terms and Conditions or any aspect of 8game services, Users may contact our customer support team through the following channels:

• 24/7 Live Chat: Available through the Platform
• Email: [email protected]
• Phone Support: Available during business hours

8game endeavors to respond to all inquiries within twenty-four (24) hours during normal business operations.